Privacy Policy

1. Introduction

Carefree Crystal Clear Pools (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at carefreecrystalclearpools.com or submit a quote request through our online form.

2. Information We Collect

We may collect the following information when you submit a quote request on our website:

• First name
• Phone number
• Zip code

3. How We Use Your Information

We use the information you provide to:

• Respond to your quote request
• Contact you about our pool cleaning and maintenance services
• Send you automated SMS messages related to your inquiry

4. SMS Communications

By submitting your phone number through our website quote request form, you consent to receive text messages from Carefree Crystal Clear Pools at the number provided.

• Message frequency varies
• Message and data rates may apply
• Reply STOP to opt out of text messages at any time
• Reply HELP for assistance

We do not share your mobile number with third parties for marketing purposes.

5. How We Share Your Information

We never sell your personal information. We share it only with service providers that help us operate our business: OpenPhone, which we use for text messaging, and Make.com, which we use to process quote requests submitted through our website form. These providers use your information solely to perform services on our behalf. Your information is otherwise used only to provide and improve our services to you.

Mobile numbers and text-messaging consent are never shared with third parties or affiliates for marketing or promotional purposes.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

7. Third-Party Services

We use third-party platforms to facilitate SMS communications (including OpenPhone). These services are bound by their own privacy policies and are used solely to deliver messages on our behalf.

We also use Make.com to process quote requests submitted through our website form. Make.com is bound by its own privacy policy and processes this information solely on our behalf.

8. Your Rights

You have the right to:

• Opt out of SMS communications at any time by replying STOP
• Request that we delete your personal information by contacting us directly

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Carefree Crystal Clear Pools
7171 E Cave Creek Rd, Suite D1
Carefree, AZ 85377
Phone: 480-488-2636
Email: manager@ccc-pools.com